In this policy, "PoemTools", "we", "us", and "our" refer to the operator of the PoemTools website. This policy applies to the website, poem generation and rating tools, public results galleries, personal gallery, account features, subscription checkout, and feedback channels.
1. Information we collect
Information you provide
We collect your name, email address, account credentials, and profile information when you create an account or sign in with Google. We also collect the prompts, poems, titles, selected poem types and styles, ratings, feedback messages, and other content you submit through the tools.
Usage and device information
We may collect information about pages viewed, generation and rating actions, request timing, success or failure events, referral URLs, approximate region derived from network data, browser type, device type, and other technical log information.
Account, credit, and subscription information
We record account status, AI credit balance, credit usage, selected plan, subscription status, billing period, and provider transaction identifiers. Stripe and PayPal process payment card or payment account details. We do not store your full payment card number.
2. How we use information
- Provide poem generation, poem rating, and account services.
- Store public results and subscriber-only personal galleries.
- Track AI credits and maintain subscription access.
- Process payments, renewals, refunds, and billing support.
- Moderate public submissions and enforce content rules.
- Respond to feedback, support requests, and privacy requests.
- Measure performance, diagnose errors, prevent abuse, and improve the service.
- Comply with legal obligations and protect the rights and safety of users and the service.
3. Public poems and feedback
Generated poems and rating submissions are public by default when submitted by a signed-in account and may appear in public result lists, individual result pages, search engine results, and other site features. Public content may include your account display name. Anonymous local results are shown only in the current browser session and are not saved to the public lists. Do not submit private, confidential, or sensitive information to a public poem or feedback field.
Active paid subscribers may choose a private setting for eligible results. Private results are available through the subscriber's personal gallery and are not included in the public result lists. Public content may be indexed or copied by third parties even after it is removed from this website.
6. Retention and deletion
We retain account information while your account is active and for as long as needed to provide the service, resolve disputes, prevent abuse, and meet legal obligations. Public poems may remain visible until removed or deleted through an available site process or a verified request.
Personal gallery access is available while a paid subscription is active. If a subscription expires or is cancelled, gallery access closes and eligible personal gallery data is scheduled for deletion seven days after the end of the paid period unless the subscription is renewed. Some backup, fraud-prevention, and transaction records may be retained for a longer period when required or permitted by law.
7. Your privacy rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information; to request a portable copy; to object to or limit certain processing; or to appeal a privacy decision. California residents may also have the right to know what categories of information are collected and disclosed, to request deletion, and to exercise privacy rights without discriminatory treatment. We do not sell or share personal information for cross-context behavioral advertising.
To make a request, email contact.morganwebstudio@gmail.com. We may need to verify your identity and account ownership before completing a request. Authorized agents may submit a request with proof of authorization.
8. Children
The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us so we can review and delete it as appropriate.
9. Security and international processing
We use administrative and technical safeguards intended to protect account and service information, including hashed passwords and HTTP-only session cookies. No internet transmission or storage system is completely secure. Our providers may process information in the United States and other countries, which may have different data protection laws from your location.
10. Changes to this policy
We may update this Privacy Policy as the service or applicable requirements change. We will post the revised policy on this page and update the date above. Material changes may also be communicated through the website or account email.
11. Contact us
Questions about this policy or a privacy request can be sent to contact.morganwebstudio@gmail.com or through the feedback page.